1. What is collected
- your name and how many people are with you;
- the house or organisation you are visiting, and who invited you;
- any note the resident adds, and your access code;
- the time you enter and, when recorded, the time you leave.
2. Why it is collected
So the estate can control who comes through the gate, keep a reliable record for security, and contact the resident who invited you if needed.
3. Who can see it
Estate administrators and the security team at the gate can see your visit record. The resident who invited you can see the visit they created. XTEREA staff only access estate data when needed to run or secure the Service, or when the estate asks for support.
4. How long it is kept
Unused codes expire after 24 hours. Completed visits stay in the estate's gate history while the estate uses XTEREA, then follow the retention rules in our Privacy Policy when the estate leaves the platform.
5. Your rights
You can ask for a copy of your visit record, or ask for it to be corrected or deleted where the law allows. Start with the estate you visited. You can also email [email protected] and we will help the estate respond. You may complain to the Nigeria Data Protection Commission.